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Delivery & Returns

Returns & Delivery Policy

When you place an order on our site we will notify you within one working day of the expected  time of dispatch of your goods. If for any reason you are not wholly satisfied we will gladly refund your full payment immediately.
If you have a change of heart Savon LED Lighting can offer an Exchange, Credit or a Refund minus delivery and restocking fees. 
Returning an item will unfortunately incur some fees:
  • Delivery Fees
  • Restocking Fees
Delivery fees will cover the inbound and out bound delivery of the item. Please note that if an item was sold with a free delivery it will still be deducted from your refund.
Savon LED Lighting has some items that are ‘to order’ and there reserves the right to charge a restocking fee of 25%. 
Conditions:
  • Item can be returned within 30 days of purchase
  • Item must be unopened and unused
If these requirements are not met Savon LED Lighting reserves the right not to return the item.
How to Return:
  • Contact us through either Phone or Email from our Contacts page.
  • Include your order number and the name and number of the product you wish to return.
  • We will then advise you of the best method to return the item.
Damaged or Faulty Items:
If a received item is damaged or faulty please Contact us through our email  savonled@bigpond.com
Provided our Terms and Conditions are satisfied Savon LED Lighting will happily Exchange or Replace without any additional costs.  
Please note a Damaged or Faulty item must be returned within 14 days of shipping.
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